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Steps and Procedures
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STEPS AND PROCEDURE RECOMMENDED FOR DEPLOYMENT OF INFORMATION TECHNOLOGY AND THE METHOD OF APPROVALS.

1.                  Please start with setting goals and overall objectives for your organisation in line with the overall vision and mission of the Government.

2.                  Please prepare the ‘Strategic Information Technology Plan’ (SITP) to achieve these goals.   For the purpose, you may hire the services of a professional agency, if need be.  HARTRON has short-listed and circulated a panel of turnkey solution providers (TSPs) for such services.    However, you are also free to select a professional agency by following the due procedure of bidding.

3.                  Please get a detailed project report prepared by the consultant to be appointed either by open bidding or out of the panel prepared by HARTRON.  This report should be in the form of a ‘Feasibility Study’ and ‘Detailed System Study’ (DSS). The Department may consult similar reports, if any, prepared by other States and incorporate the experiences of these States.

4.                  Please identify and nominate a Nodal Officer for coordinating the planning and implementation of IT projects.  This officer should either be the HOD or a senior officer of the Department.  The success of the project depends substantially on the Nodal Officer and his commitment and organisational capabilities.

5.                  Please identify a core team of 2 to 3 committed officers of the Department, re-skill and empower them appropriately for IT & related reforms.  Alternatively, professionals may be hired on contract basis from the open market and provision be made in the IT PLAN.

6.                  Please identify key areas and critical applications the Department may like to take on priority.  The strategy of the Department should be “ to start with relatively simple applications for smoother initialisation and adaptation within the organisation,  with an aim to grow fast”.  Efficiency enhancement applications such as general receipt & despatch, file monitoring, e-mail services, Office Productivity Tools, payroll accounting, Employee data base etc. may be taken up across the board in all organisations. Similarly, the revenue generating and public interface applications  should be taken up first for quick gains, high impact and visibility. Organisation-specific critical applications be selected on the criteria of Revenue maximisation, Cost minimisation and public convenience. The suggested applications in the second phase are  database creation, availability of up-dated information on the Intranet and updation of  information onto Internet,  Management Information Systems and Decision Support Systems.

7.                  You may like to identify and carry out administrative reforms required in the existing system at this stage.  It would be desirable to notify an empowered nodal officer/committee to take a comprehensive look at the administrative reforms required in the department.  It is expected that a process of consultation shall precede an exercise on Administrative Reforms.  The aim should be to reduce/eliminate the procedures to a level of 50% of the existing procedures.  The object of administrative Reform should be to cut down unnecessary  levels and to take decision making to rational levels.

8.                  Please motivate the existing staff and carry out IT awareness campaigns within the Department and for the end users and beneficiaries.  Train & re-skill them in computer operation and not computer technology.  HARTRON will facilitate training of personnel by identifying Government and other Institutions having capacities and working out other conditionalities.

9.                  You are free to select either a component approach or Turn-Key solution approach. You are also free either to go in for open tendering system or may use panel if prepared by HARTRON or may assign the job to be got carried out by HARTRON on behalf of your organisation on the rates mutually agreed by both. A model contract for acquisition and disposal of Information Technology products and services if prepared by HARTRON may be used as a basis.  You may use one of these framework contracts for availing specific services or go through the route of selecting a Turn-key Solution Provider. You should ensure that the core team contributes effectively during the following phases of project preparation and feasibility study:

9.1.1       Detailed Systems Study (DSS) – simultaneously Reforms should be identified and effected at this stage.

9.1.2       Framing of Systems Requirements & Specifications (SRS)

9.1.3       Systems Design Phase

9.1.4       Software Development

9.1.5       Quality testing and pilot phase

9.1.6       Implementation Phase

9.1.7       Maintenance of Software

9.1.8       Training of operating staff on the application

10.             You should take steps in time for collection, entry and validation of data.  This activity should be planned with special care so that the required data is available before the actual testing of the Software.

11.             You should simulate the Management Information System, Decision Support System or other modified systems and procedures on manual basis before transposing these on Computers.  Such a step is essential for ensuring smooth migration to the amended simplified procedures.  You should also evolve appropriate policies and legal framework for deployment of Information Technology well before the commissioning of Information Technology applications.

12.             While framing your Strategic IT Plan, you must ensure that your IT action plan dovetails with the state’s overall Information Technology action plan and optimises use of common infrastructure for economy.  Secretariat for Information Technology will of course, helps on this aspect while processing your IT plan for technical clearance.

13.             The TSPs should be selected on the basis of open tendering procedures.  A panel of pre-qualified Information Technology consultants, Information Technology product vendors, IT Service providers and Software developers will be prepared by the HARTRON with the approval of IT PRISM on the basis of open tendering procedures.  This panel would have a specific validity period.  New panels will be prepared periodically.

14.             The consultant will help assess Software Requirements and Specifications (SRS) on the basis of the Detailed Systems Study (DSS).  SRS should be referred to the Technical Committee of Secretariat for Information Technology to ensure that it meets the Technical Standards (STS) framed by Technical Committee (SIT).

15.             Secretariat for Information Technology will prescribe State Technical Standards (STS) and circulate it.  This will help seamless integration and interconnectivity of various Departments/Systems into a State level enterprise in due course.  All Departments will be required to follow the standards evolved by Secretariat For Information Technology.

16.             You may note that Secretariat for Information Technology is an enabler and facilitator whereas implementation of Information Technology Plan will be primarily the responsibility of your organisation.

17.             You may initiate the Technical Sanction (TS) process by submitting the Detailed System Study (DSS) in the specified format along with the acquisition plan prepared by Consultants referring to the Technical Committee.  The content of acquisition plans may take the form of a narrative or may consist of other documentation referenced to the content required for an acquisition plan.  Your Consultants should help you to provide the following information in the IT acquisition plan.

§         An Acquisition Approval Request containing the project summary.  Secretariat for Information Technology will provide the indicative format for this.

§         Functional or Business problems to be solved or opportunity to be gained.

§         Alternatives considered including existing state resources.

§         Information technology resource(s) to be acquired.

§         Explanation as to how the acquisition meets the Department’s functional and business needs.

§         Relationship to SIT’s technical policies and standards.

§         Estimated acquisition cost and system life cycle costs for five years or the expected life of the resource, whichever is less.

§         Acquisition method to be used including the rationale for the selection of this method.  You may give a list  of companies to receive the solicitation documents if possible, at this stage.

§         Acquisition and implementation schedule.

18.             You may send the project report in the shape of Detailed System Study (DSS)/Feasibility Study to the Secretariat for Information Technology to obtain Technical Sanction (TS) from Technical Committee and approval  from IT - PRISM.

19.             The Method of issuing Technical Approval (TA): You will refer the Secretariat for Information Technology’s Technical Approval (TA) for all acquisitions

19.1.1  Approval of IT PRISM would be required for issuing Technical Approval (TA) if your proposal involves anyone or more of following eventualities:

a)     The proposed acquisition does not adhere to establish policies on technical standards; or

b)     The acquisition is not consistent with your organisation’s the Department’s strategic information technology plan; or

c)      Your organisation seeks to enter into a private sector strategic partnership.

d)     The estimated Project cost is more than Rs.5.0 Lacs.

20.             The SIT will issue the technical Approval and no project should be implemented without prior Technical Approval. After the Technical Approval (TA) of the Secretariat For Information Technology, the IT PRISM would help earmark funds for this purpose out of your existing budget.  You may arrange funds wherever possible, from other sources like Government of India or component in External Aided projects or allocate funds in your own budget in the subsequent years. It will be your responsibility to ensure proper utilisation of these funds.  Departments where savings are not possible and their IT Plans have been approved by IT PRISM funds may be arranged by the Finance Department out of  IT Plan funds.

21.             As per policy following are functions of IT PRISM.

a)     To set the priorities of sectors to be taken-up for computerization.

b)     To review the progress of implementation of IT Action Plan of various Government Departments, Boards and Corporations.

c)      To approve budget and sanction posts & expenditure for IT department.

d)     To devise the ways and means for the promotion of IT Education in Haryana.

 

The approval by this committee shall be deemed to be final and no further reference to AD/FD will be required.

After approval from IT PRISM formal Administrative Approvals (AA) and the Financial Sanctions (FS) required for the execution of the project would be issued by your Administrative Department.

22.             On the basis of specifications approved by Secretariat for Information Technology while according Technical Approval (TA), you may  either float  tenders or procure these products from the short listed vendors on the basis of limited tenders/quotations. 

23.             Software development may be done either by the consultant, if already selected by the Departments, or alternatively you will have to out-source the development of software to an experienced agency (preferably having done similar work in other organisations and states) through an open tender or from the panel finalised by HARTRON.

24.             Once the Software development work has been outsourced, you will need to monitor the project on a regular basis.  The nodal officer appointed for the purpose, should be given the mandate for carrying out minor changes required in the software specification as and when required during this development phase of the project.

25.             referably the procurement of Hardware & System Software should coincide with the testing of application software. Detailed procurement plan be included in the IT Plan. HARTRON, NIC- HSU or the external consultant, as the case may be, will guide you for acquisition of Information Technology Products and services, including Hardware & Software.  IT Products & Services could be acquired either through HARTRON/NICSI or by following open tendering system in consultation with HARTRON/NIC-HSU.  External consultant should help you in this regard on day-to-day basis.

26.             HARTRON/NICSI may acquire Information Technology Products on specific requests.  In that case, the funds would be placed at the disposal of HARTRON/NICSI.  Since the ownership rights of the property so created will remain with your organisation, HARTRON/NICSI will only act as your agent while extending this assistance.

27.             HARTRON will finalise rate contract for standard items like Computer stationery and consumables and shortlist the vendors for supply of Information Technology products.  This would be necessary as the rates of some of the IT products witness sharp fluctuation and, therefore, rate contract for one year may not be an economic option.

28.             IT Plan should include a separate chapter regarding manpower requirements.  An abstract containing category of posts,  number of posts, classification of posts whether contractual or regular, time period, source of recruitment, justification etc. be given.  As per IT Prism notification sanction of posts falls within the purview of IT Prism.  The approval by this committee shall be deemed to be final and no further reference to AD/FD will be required.